Help center
Frequently asked questions
Here are some answers to popular questions you may have about our brand and products. Got a questions we haven't answered? Please get in touch and we would love to help Contact us here
Shipping + Delivery
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Domestic Standard shipping can take up to 5 business days.
International Standard shipping could take up to 14 business days.
All orders come with tracking, so you can keep an eye on when your R+R goodies will arrive. -
Free worldwide shipping for order over $200.
We offer a flat rate shipping and always shipped with Australia Post.
Australian Shipping
Standard - $7.95
Express - $15.95
United States Shipping
Standard - $18 USD
Express - $29 USD
All taxes and duties are included in the product price, no surprise fees on delivery. -
We use NO plastic packaging.
Our products are protected using biodegradable cassava bags, then shipped in compostable postage bags, thanks to Hero Packaging.
Returns + Refunds
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Yes, we offer 30 days from when you receive your purchase refunds.
All sale items are final.
All returned items must be UNWORN, with tags intact. Free from make-up stains and perfume. -
A refund request can be submitted within 30 days of purchase.
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Of course! Exchanges are great if you wish to change sizes or colours.
Items must be unworn, with tags intact, items free from make-up stains and perfume. -
We want you to love your new ROSE + REGGIE piece.
If you wish to return or exchange, please email hello@roseandreggie.com